Jacob Time Website Review & Ratings + Jacob Time Coupons
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Jacob Time Website Review & Ratings + Jacob Time Coupons

Jacob Time: Products & Services

Jacob Time is an online store that offers an amazing selection of fine watches and time pieces plus their accesssories.

Watch brands available from Jacob Time:

Jacob Time: Company Background

The Jacob Time company is a family owned business from Brooklyn, NY with over 25 years experience selling fine time pieces. the Jacob Time online store was opened in 2008 offering customers watches and time pieces from top manufacturers from around the world at discount prices.

Jacob Time contact information: 

  • Address: 1133 Broadway, Suite #221, New York City , NY 10010
  • Phone: (877) 587-7780
  • Email: sales@Jacobtime.com

 

Jacob Time: Customer Feedback & Reviews

Customer reviews for Jacob Time are generally mixed.

Positive customer reviews commented on:

  • Great selection
  • Excellent prices

Negative customer reviews commented on:

  • Poor customer service.

Some customer reviews were:

"just wanted to say thank you for the fast service. was a little hesitant topurchase because of the few bad reviews but I said its worth a try since the prices where great. I took advantage of their extended return policy and ordered a watch for Christmas let's hope she . Likes it!"

"First I had problems with reaching them on the phone, they said they'd call back but they never did and after 2 days I see my order declined. After some talk I had to make another payment and they promised me that will ship the same day but of course it didn't. The next days they created shipping label but wasn't still sent that day.
However, all in all, they have good products but customer support (and generally workers I guess) are little sloppy.

"Albert at Jacobtime.com was friendly, accommodating, and their prices are great.Will buy again from them!

Jacob Time: Business Credibility & Trustworthiness

Jacob Time is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". Their BBB file was opened in 2008. Over the last three years,  there has been 4 complaints filed against Jacob Time with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against were:

  • 2 complaints were due to guarantee/warranty Issues
  • 2 complaints were due to problems with product/service

Jacob Time is an Authorized Net verified merchant and is Buy Safe Guaranteed

Jacob Time: Website Popularity & Google Ranking

Jacob Time website popularity:

  • Jacob Time has a worldwide Alexa traffic rating of 136,315 out of 30 million websites.
  • Jacob Time has an American Alexa traffic rating of 54,547
  • Jacob Time has a Google pagerank of five out of ten.
  • The Jacob Time site receives around 1,571 unique visitors daily,  which account for 12,570 daily page views. 
  • About 38% of the visitors to the Jacob Time site are American.
Jacob Time: Social Media Presence

Jacob Time social media presence:

  • Jacob Time can be followed on Facebook; they have 14,192 likes on Facebook and have 658 people talking about them. Jacob Time updates their Facebook page several times a day.
  • Jacob Time can be followed on Twitter; they have 414 followers on Twitter and have posted 845 tweets. Jacob Time tweets every few days.
  • Jacob Time offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Jacob Time is on Pinterest; they have 322 pinned items.
  • Jacob Time has a blog customers can follow; they update their blog every few days.
Jacob Time: Website Security & Safety

Jacob Time is Norton Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Jacob Time is GeoTrust verified to keep it safe from computer threats. Google Safe Browsing lists the site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. The Google safe browsing page can be viewed here.

Jacob Time: Pricing & Packages

Jacob Time offers very competitive prices on all their products. In a price comparison of three products, Jacob Time was cheaper on all three products than their leading competitors were. 

Diesel Color Domination Seafoam Unisex Watch DZ1525

  • Jacob Time: $126.00
  • Leading competitor: $140.00

Swatch Charcoal Medal Rose YGG704G

  • Jacob Time: $135.00
  • Leading competitor: $150.00.

Michael Kors Chronograph Gold-Tone Ladies Watch MK5055

  • Jacob Time: $187.00
  • Leading competitor: $249.90
Jacob Time: Shipping Rates & Policies

Jacob Time shipping rates and policies:

  • Jacob Time ships within the United States and to numerous international locations.
  • Jacob Time does not ship to Russia or Ghana.
  • Jacob Time offers free shipping for orders over $99 to customers in the Untied States
  • Jacob Time does ship to both PO boxes and APO/FPO addresses.
  • Jacob Time ships most products within 24 hours after the order is placed.
  • Both American and international shipping costs and options are available at checkout.
Jacob Time: Payment Methods Accepted

Jacob Time accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Discover Card
  • PayPal
  • Amazon Payments
  • Google Checkout
  • Wire Transfer (American customers only)
  • Postal Money Order (American customers only)

Jacob Time does not accept any other online payment method like Bill Me Later or E-Check, nor do they accept bank transfers or checks of any kind. 

Jacob Time: Returns, Refunds & Exchange Policy

Jacob Time return and refund policy

  • Jacob Time offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs.

How to make a return:

  • Customers must contact Jacob Time's customer service to obtain a RMA number.
  • Jacob Time's customer service can be contacted at: 877-587-7780
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

1133 Broadway, Suite #221

New York City , NY 10010

Jacob Time: Product images & screenshots
Jacob Time Coupons
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